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These are the questions we’re asked most.

All FAQs
LessonsRescheduling or cancelling a lessonHow to move a lesson and our 24-hour policy. LessonsFixing sound or video problemsQuick checks if the tutor can’t see or hear your child. BillingHow billing worksWhat you pay, and when. Your tutorAsking for a different tutorIf it isn’t working, we’ll find someone else.