Loading
Nerdely
How it works
Subjects
Become a tutor
Help
Sign in
Get started
Help centre
How can we help?
Popular:
Reschedule a lesson
Sound or video
Billing
Change tutor
Browse by topic
Getting started
Making a request and what happens next.
3 articles
Lessons & classroom
Joining lessons, tech checks and rescheduling.
3 articles
Your tutor
How we choose tutors and how to change.
3 articles
Homework & progress
Homework, weekly tests and monthly reports.
3 articles
Billing & payments
How billing works, cancellations and refunds.
3 articles
Account & safety
Signing in, your details and staying safe.
4 articles
Popular articles
Rescheduling or cancelling a lesson
Lessons & classroom
Fixing sound or video problems
Lessons & classroom
Making your first request
Getting started
How billing works
Billing & payments
Asking for a different tutor
Your tutor
Still need help?
Send us a message and a real person from our team will get back to you.
Contact us
Frequently asked questions
Short answers to the questions parents ask us most.
Browse FAQs